For website orders, LightForm is pleased to offer free ground shipping on most website retail orders over $175. If the product qualifies for free shipping you will be notified in the Checkout.
Free shipping may not apply to:
- Clearance items
- Sale items
- Oversized or overweight items (if an item is deemed oversized/overweight a shipping charge will appear in your Checkout)
Shipping and Handling fees will apply to non-website orders and are indicated on your Sales Order as a separate line item.
Additional shipping fees may apply to orders outside Canada or the continental USA, including Alaska, Hawaii, and Puerto Rico. For international orders, please call us or email InternationalOrders@lightform.ca for shipping estimates.
Expedited or Priority shipping may be available for an additional charge. Please call (1.888.908.8580) or email us (webquotes@lightform.ca) for a quote prior to purchasing.
"Ships In” and “Lead Time” are estimates provided by the manufacturer that refer to the anticipated amount of time the manufacturer requires to make an item and/or have it ready for shipping from their workshop or warehouse based on normal conditions. Please allow for extra Delivery Time.
Shipping Method: in an effort to offer the best shipping experience available at any given time, LightForm and its manufacturers deal with a wide range of logistics companies. LightForm and its manufacturers will ship by the method of shipping they deem best based upon convenience, experience, and cost. Fragile product might be shipped via ocean freight instead of air freight for safety and stability reasons, which can add up to four (4) weeks of additional shipping time. LightForm is not responsible for any delays caused by strikes, blockades, and other variables beyond our control.
For non-website orders LightForm reserves the right to make partial shipments of your order. Any and all shipping costs will be charged against the first shipment. We will ship and invoice products as ready unless otherwise notified in writing.
All LightForm orders are delivered as "curbside delivery."
Shipping Internationally
If you wish to have your order shipped to an address outside of Canada or the Continental United States, please call us or email InternationalOrders@lightform.ca for shipping estimates. If you are located outside Canada or the Continental USA, please contact us to place your order. International customers may be responsible for additional duties, brokerage, local taxes, and local certifications.
