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Customer Service
Lightform Customer Service
We’re here to help out!Did you know that we have an FAQ page? Check it out for faster answers to your question.
Otherwise, take a look at our Customer Service options below. Have a claim to make? Fill out the relevant form below to expedite the process.
Need help placing your order on the website?
WebOrders@lightform.ca or 1.888.908.8580 (9am - 5pm PST/PDT)
Have a question about the lighting that you see on our website?
WebOrders@lightform.ca or 1.888.908.8580 (9am - 5pm PST/PDT)
Need help with project/contract pricing?
WebOrders@lightform.ca or 1.888.908.8580 (9am - 5pm PST/PDT)
Having trouble registering on the website?
WebSupport@lightform.ca or 647.931.7026 (9am - 5pm PST/PDT)
Need to make a claim about the product that you received?
CustomerService@lightform.ca or 647-260-9295 (9am - 5pm MST/MDT)
Wondering where your order is?
CustomerService@lightform.ca or 647-260-9295 (9am - 5pm MST/MDT)
If you’d like to speak to our Customer Service or Web Orders teams directly please phone between these hours:
Customer Service: 9:00am - 5:00pm MST/MDT
Web Orders: 9:00am - 5:00pm PST/PDT
Otherwise leave a message and we’ll return your call promptly.
Contact Customer ServiceFormsNote: if you do not have an existing order with us but still have a question, please connect with your LightForm rep (if you have one) or with our website team WebOrders@lightform.ca
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