We’re here to help out!
Did you know that we have an FAQ page? Check it out for faster answers to your question.
Otherwise, take a look at our Customer Service options below.
Holiday Hours
Our offices are closed Dec 24 for the holidays. We will be back in office Jan 4, 2021. Happy Holidays.
Need help placing your order on the website?
WebOrders@lightform.ca or
1.888.908.8580 (9am - 5pm PST/PDT)
Have a question about the lighting that you see on our website?
WebOrders@lightform.ca or
1.888.908.8580 (9am - 5pm PST/PDT)
Need help with project/contract pricing?
WebOrders@lightform.ca or
1.888.908.8580 (9am - 5pm PST/PDT)
Having trouble registering on the website?
WebSupport@lightform.ca or
647.931.7026 (9am - 5pm PST/PDT)
Need to make a claim about the product that you received?
CustomerService@lightform.ca or
587.405.4043 (9am - 5pm MST/MDT)
Wondering where your order is?
CustomerService@lightform.ca or
587.405.4043 (9am - 5pm MST/MDT)
If you’d like to speak to our Customer Service or Web Orders teams directly please phone between these hours:
Customer Service: 9:00am - 5:00pm MST/MDT
Web Orders: 9:00am - 5:00pm PST/PDT
Otherwise leave a message and we’ll return your call promptly.
Contact Customer Service
Forms
Note: if you do not have an existing order with us but still have a question, please connect with your LightForm rep (if you have one) or with our website team WebOrders@lightform.ca